Shipping Policy

 

At Nomad, we work to ensure that you receive your products quickly and securely. Below, you’ll find the details of our shipping policy.


1. Order Dispatch

• All orders are processed and dispatched within 3 business days after payment confirmation.
• Please note that orders placed on weekends or public holidays will be processed on the next business day.


2. Delivery Time

• Once your order is dispatched, the estimated delivery time is up to 15 business days, depending on the recipient’s location and the courier service.


3. Order Tracking

• Once your order is shipped, you’ll receive a tracking number to monitor the status of your shipment in real time.
• You can track your order through our website or directly on the designated courier’s platform.


4. Customer Responsibility

• It is the customer’s responsibility to provide a valid and complete delivery address. Nomad is not responsible for failed deliveries due to incorrect or incomplete addresses.


5. Delivery Delays

• While we strive to meet the mentioned delivery times, delays may occur due to factors beyond our control, such as logistical or customs issues. In such cases, we will do our best to keep you informed about your order’s status.


If you have any questions about our shipping policy or the status of your order, don’t hesitate to contact us. We’re here to assist you.